Effective Date: [Insert Effective Date]
These Terms of Service (the “Terms”) form a legal agreement between you (“you,” “your,” or “User”) and Dedry (“Dedry,” “we,” “us,” or “our”), a corporate-video-studio business operating in Canada, regarding your access to and use of our website located at dedry.pro and any related services, content, communications, deliverables, and offerings provided by Dedry (collectively, the “Services”).
By accessing, browsing, submitting an inquiry through, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws in Canada, including applicable federal and provincial laws. If you do not agree to these Terms, do not use the Services.
1. Introduction and Acceptance of Terms
These Terms govern your use of the Services provided by Dedry. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case “you” and “your” will refer to that entity.
We may require additional agreements, statements of work, project proposals, production schedules, or order forms for specific projects. If there is any conflict between these Terms and a signed written agreement with Dedry, the signed written agreement will control for that project to the extent of the conflict.
2. Scope of Services
Dedry provides corporate-video-studio services, which may include, without limitation:
- Pre-production planning, creative development, and scripting;
- Video production, filming, directing, and on-site or studio recording;
- Post-production editing, motion graphics, sound design, color correction, and formatting;
- Corporate communications videos, promotional videos, training videos, testimonial videos, event coverage, and similar content;
- Delivery of video files and related creative assets as agreed in a project scope;
- Consultation and production-related advisory services.
Any timelines, deliverables, milestones, number of revisions, technical specifications, or usage rights will be set out in a proposal, invoice, statement of work, or written communication from Dedry. Unless otherwise agreed in writing, all services are provided on a commercially reasonable efforts basis.
Dedry may subcontract portions of the Services, provided that Dedry remains responsible for the performance of the Services in accordance with these Terms, subject to applicable law and any written agreement to the contrary.
3. User Obligations and Responsibilities
You agree to:
- Provide accurate, complete, and current information when requested by Dedry;
- Promptly supply all materials, approvals, access, permissions, talent releases, location permissions, brand guidelines, and other items reasonably required for performance of the Services;
- Ensure that any content, instructions, scripts, logos, trademarks, music, footage, images, or other materials you provide do not infringe the rights of any third party and comply with applicable law;
- Obtain all necessary consents, licenses, permits, and releases required for filming, recording, and use of any person, location, property, or protected work unless Dedry has expressly agreed in writing to obtain them;
- Review deliverables promptly and provide feedback, approvals, or revision requests within the timelines communicated by Dedry;
- Not use the Services for any unlawful, fraudulent, defamatory, harassing, misleading, or harmful purpose;
- Not interfere with the operation of the Services or attempt to access systems, accounts, or data without authorization.
You are solely responsible for the legality, accuracy, and appropriateness of materials you provide to Dedry and of your ultimate use of any deliverables.
4. Payment Terms and Conditions
Fees, payment schedules, deposit requirements, travel charges, equipment fees, revision charges, licensing fees, and any other applicable amounts will be specified in a proposal, invoice, or statement of work. Unless otherwise stated:
- All amounts are stated and payable in Canadian dollars (CAD);
- Taxes, including applicable GST/HST and any provincial taxes, are अतिरिक्त and payable by you unless explicitly included;
- Dedry may require a non-refundable deposit before work begins;
- Invoices are due upon receipt or within the payment period stated on the invoice;
- Late payments may result in suspension of Services, delayed delivery, or cancellation of the project;
- Overdue balances may accrue interest at the maximum rate permitted by applicable law, or if no rate is stated, at 1.5% per month (18% per annum), subject to applicable law.
If a project exceeds the agreed scope due to changes requested by you, additional fees may apply. Dedry may not be required to commence or continue work until outstanding amounts are paid. You are responsible for bank charges, currency conversion charges, chargeback fees, collection costs, and reasonable legal fees to the extent permitted by law.
5. Cancellation and Refund Policy
You may request cancellation of a project by providing written notice to Dedry. Cancellation terms depend on the project stage and any written agreement between the parties.
- Deposits: Unless expressly stated otherwise in writing, deposits are non-refundable because they reserve production time and cover initial planning costs.
- Work already performed: If you cancel after work has started, you remain responsible for all completed work, committed expenses, third-party costs, and non-cancellable commitments incurred by Dedry.
- Scheduled production days: If you cancel or reschedule within a short notice period, Dedry may charge a cancellation or rescheduling fee to cover reserved time and resources.
- Approved deliverables: No refund will be provided for deliverables already approved by you or for digital files that have been delivered, except as required by applicable law.
Refunds, if any, are granted only at Dedry’s discretion or where required by applicable law. If Dedry is unable to provide the Services due to circumstances within our control, we will use commercially reasonable efforts to reschedule, complete the work, or provide a refund for the portion not delivered, as appropriate and required by law.
6. Liability Limitations
To the fullest extent permitted by applicable law:
- Dedry provides the Services on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except to the extent such warranties cannot be excluded under applicable law;
- Dedry does not warrant that the Services will be uninterrupted, error-free, or that deliverables will meet every subjective expectation;
- Dedry is not responsible for delays or failures caused by your acts or omissions, third parties, weather, equipment failure, venue restrictions, internet disruptions, or force majeure events;
- Dedry shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost business, loss of data, reputational harm, or loss of goodwill, arising out of or related to the Services or these Terms;
- To the extent permitted by law, Dedry’s total aggregate liability arising out of or relating to the Services or these Terms will not exceed the amounts actually paid by you to Dedry for the specific Services giving rise to the claim in the twelve (12) months preceding the event giving rise to the claim, or the minimum amount permitted by law if a lower cap is not enforceable.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, wilful misconduct, or other liability that cannot lawfully be excluded.
7. Intellectual Property Rights
Unless otherwise agreed in writing:
- Dedry retains all right, title, and interest in and to its pre-existing materials, templates, workflows, tools, techniques, software, know-how, methods, and underlying creative concepts not specifically created as a final deliverable for you;
- Upon full payment of all amounts due, and subject to any third-party rights, you receive a non-exclusive, non-transferable license or ownership interest in the final deliverables only to the extent expressly stated in your agreement with Dedry or invoice;
- Raw footage, project files, working files, source files, and editable project assets remain the property of Dedry unless otherwise agreed in writing;
- Third-party materials used in a deliverable may remain subject to the applicable third-party license terms;
- You grant Dedry a worldwide, royalty-free, non-exclusive license to use, reproduce, adapt, and display your name, logo, trademarks, and supplied materials solely as necessary to perform the Services.
Unless you notify Dedry in writing otherwise before project completion, you grant Dedry the right to display completed work, excerpts, stills, behind-the-scenes materials, and your name and logo in Dedry’s portfolio, website, case studies, social media, and promotional materials for self-promotional purposes, subject to any confidentiality obligations and applicable law. If a confidentiality agreement or written restriction applies, that agreement will govern.
You represent and warrant that any materials you provide do not infringe the intellectual property or other rights of any person or entity and that you have all necessary rights to permit Dedry’s use of them in connection with the Services.
8. Data Protection and Privacy
Dedry may collect, use, disclose, and retain personal information in connection with the Services, including contact details, project information, billing information, communications, and technical data. We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, as relevant.
By using the Services, you consent to the collection, use, and disclosure of personal information as reasonably necessary to provide, maintain, and improve the Services, process payments, communicate with you, manage projects, meet legal obligations, and enforce these Terms.
We may share personal information with service providers, contractors, payment processors, cloud hosting providers, legal or accounting advisors, and other third parties strictly as necessary to deliver the Services or comply with law, subject to confidentiality and data protection obligations where appropriate.
You are responsible for ensuring that you have obtained all necessary consents required to provide Dedry with personal information of third parties, including employees, clients, contractors, or guests appearing in footage or provided in project materials.
For privacy-related questions, please contact Dedry using the contact information below.
9. Force Majeure
Dedry will not be liable for any failure or delay in performing its obligations if caused by events beyond its reasonable control, including but not limited to acts of God, fire, flood, severe weather, epidemic, pandemic, war, terrorism, civil unrest, labour disputes, power outages, equipment failure, governmental actions, travel restrictions, venue closures, supply shortages, or failures of third-party services.
Where practicable, Dedry will use commercially reasonable efforts to mitigate the effect of a force majeure event and resume performance as soon as reasonably possible. If a force majeure event materially affects a project, the parties may agree to reschedule, modify the scope, or terminate the affected portion of the Services on fair and reasonable terms.
10. Changes to Terms
Dedry may update or modify these Terms from time to time by posting a revised version on dedry.pro or by other reasonable means. The revised Terms will take effect on the date indicated in the updated version, unless otherwise stated.
Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.
11. Applicable Law and Jurisdiction
These Terms, the Services, and any dispute, claim, or controversy arising out of or relating to them shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
You agree that the courts located in Calgary, Alberta, Canada shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms or the Services, except where applicable law requires otherwise or where Dedry elects to seek injunctive or equitable relief in any competent jurisdiction to protect its rights.
12. Contact Information
If you have any questions about these Terms or the Services, you may contact Dedry at:
- Dedry
- 4420 72 Avenue SE, Calgary, AB T2C 2B5, Canada
- Email: [email protected]
- Phone: +1 (403) 782-9641
- Website: dedry.pro
13. Severability Clause
If any provision of these Terms is held to be invalid, unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms to the minimum extent necessary, and the remainder of these Terms shall continue in full force and effect.
If any invalid or unenforceable provision can be modified to be valid and enforceable while preserving its intent, that provision will be interpreted accordingly to the fullest extent permitted by law.
These Terms constitute the entire agreement between you and Dedry regarding the subject matter hereof, unless superseded by a separate written agreement signed by both parties.